Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering
May 14, 2024 08:00 ET
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Coveo Solutions Inc.
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering
Freshworks to Participate in Upcoming Investor Conferences
February 28, 2024 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., Feb. 28, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced participation in the following events: JMP Securities Technology Conference: Tyler Sloat,...
Global Data Management Platform Market Report 2023: Significant Growth Projected by 2030, Driven by Demand for Personalization and Data-Driven Strategies
January 24, 2024 07:08 ET
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Research and Markets
Dublin, Jan. 24, 2024 (GLOBE NEWSWIRE) -- The "Global Data Management Platform Market 2030 by Type, Source, Deployment Mode, Verticals - Partner & Customer Ecosystem Competitive Index &...
Boosting Customer and Employee Happiness with AI that Helps Break Record Sales: Freshworks' AI-driven Software Revolutionizes Customer Support at Monos
January 03, 2024 08:00 ET
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Freshworks Inc
Monos leverages Freshworks customer service solutions to deflect 80% of customer queries and decrease resolution time by 150% with bots and self-service.
即時送貨平台 Lalamove 採用多項 Freshworks 產品，以提高亞洲及拉丁美洲地區的銷售效率
November 20, 2023 21:00 ET
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Freshworks Inc
香港, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH)，今日宣布其領先的即時送貨平台客戶 Lalamove 採用 Freshdesk™ 和 Freshsales™，為數千名消費者與業務合作夥伴帶來個人化體驗。Lalamove...
On-Demand Delivery Platform Lalamove Adopts Multiple Freshworks Products to Improve Sales Efficiency in Asia and LATAM
November 20, 2023 21:00 ET
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Freshworks Inc
HONG KONG, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), today announced that its customer Lalamove, the leading on-demand delivery platform in Hong Kong, uses Freshdesk™ and...
Global Customer Experience (CX) Outsourced Markets, 2019-2022 & 2023-2029: Industry Soars as Companies Prioritize Customer Experience, AI Chatbots Revolutionize Customer Support
November 13, 2023 07:48 ET
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Research and Markets
Dublin, Nov. 13, 2023 (GLOBE NEWSWIRE) -- The "Global Customer Experience (CX) Outsourced Market (2023 Edition) - Analysis By Service Channel, End-User, By Region, By Country: Drivers, Trends and...
Namely Rolls Out 24/7 Live Support to Boost User Assistance
November 08, 2023 07:00 ET
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Namely
Namely introduces 24/7 Live Support
Freshworks Reports Third Quarter 2023 Results
October 31, 2023 16:05 ET
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Freshworks Inc
Freshworks Reports Third Quarter 2023 Results, growing at 19% year-over-year with improved business efficiency with $23.9 million in net cash.
Global $173.68 Bn Customer Experience (CX) Outsourced Market Analysis, Drivers, Trends and Forecasts to 2029
September 06, 2023 05:33 ET
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Research and Markets
Dublin, Sept. 06, 2023 (GLOBE NEWSWIRE) -- The "Global Customer Experience (CX) Outsourced Market (2023 Edition) - Analysis By Service Channel, End-User, By Region, By Country: Drivers, Trends and...