eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin
February 23, 2024 06:30 ET
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eGain Corporation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement, today announced that the company...
MCI enters Cape Town South Africa with the Acquisition of Cloud CX QA and BPO Provider BYC Aqua
February 19, 2024 09:00 ET
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MCI, LC
The South African transaction strengthens MCI's offerings by adding a robust QA technology, artificial intelligence and BPO delivery from Cape Town.
Bombardier annonce de nouvelles offres Smart Services pour les clients de Bombardier Défense, avec options de maintenance prévisibles et personnalisables
February 19, 2024 07:30 ET
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Bombardier Inc.
Le nouveau programme Smart Services Défense offre une protection facturée à l’heure de vol couvrant les composants du système cellule, la révision des trains d’atterrissage et plus encore pour les...
Bombardier Announces New Smart Services Offerings for Defense Customers with Predictable, Customizable Maintenance Options
February 19, 2024 07:30 ET
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Bombardier Inc.
New Smart Services Defense program provides cost-per-flight-hour coverage of airframe system components, landing gear overhaul and more for Challenger and Global series aircraftSmart Services Defense...
Qatar Airways and gategroup launch new partnership to Elevate Inflight Dining
February 12, 2024 03:15 ET
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Gategroup Corporate Switzerland
NEWS PROVIDED BYgategroupFebruary 12, 2024, 09:00 AM CETQatar Airways and gategroup launch new partnership to elevate inflight diningThe airline with gategroup on board will set a new benchmark...
Generative AI Innovation Drives Another Year of Record Growth for Discuss
February 05, 2024 09:42 ET
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Discuss
Seattle, WA, Feb. 05, 2024 (GLOBE NEWSWIRE) -- SEATTLE, February 5, 2024 — Discuss, the leading purpose-built platform for driving next-gen insights, announced another year of record growth in 2023,...
Customer Experience Management (CEM/CXM) Market Size Worth USD 34.47 Billion in 2032 | Emergen Research
February 01, 2024 06:53 ET
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Emergen Research
Vancouver, Feb. 01, 2024 (GLOBE NEWSWIRE) -- The global Customer Experience Management (CEM/CXM) market size was USD 10.76 Billion in 2022 and is expected to register a rapid revenue CAGR of 12.3%...
Vivid Commerce expands adoption of OvationCXM to optimize its Merchant Experience
January 30, 2024 09:10 ET
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OvationCXM
OvationCXM and Vivid Commerce expand partnership to increase customer experiences within payment solutions.
IT News Africa Convenes Retailers and Tech Experts to Prepare for the Future of African Retail
January 25, 2024 17:09 ET
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African Technology Advisory (Pty) Ltd. (IT News Africa)
IT News Africa presents the 6th Digital Retail Africa 2024, on January 31 in Johannesburg. Explore retail tech innovations. Save 25% with code: DRA@25OFF.
Coveo Announces Winners of the 2023-24 Coveo Relevance Awards
January 24, 2024 08:30 ET
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Coveo Solutions Inc.
Coveo announces the recipients of this year’s Coveo Relevance Awards.